Shipping policy

Delivery times shown on our website are estimated delivery times only. Our customer service team will contact you within twenty-four (24) hours to confirm the correct delivery time and to ensure a customer is present at home to sign for the merchandise in person. If any issue arises with the merchandise during transit, the Company will assume responsibility. If Customer chooses to self-install the item and discovers any parts missing, Customer Service must be notified within twelve (12) hours, and the Company will deliver the missing part(s) within twelve (12) hours. However, if the merchandise is damaged and Customer Service is not notified immediately within one (1) hour, the risk of loss shall be borne by Customer. For specific processing timeframes, delivery times, and fees, please refer to our Refund Policy.